Terms and Conditions
PRICING AND CHARGES: Prices to be charged for work performed are due at time order is placed and when samples are delivered to the laboratory. Cancellation of order after sample processing has begun will result in a cancellation fee of 50% of order. No refunds for cancellation of any part or all of order after samples have been tested.
DELIVERY & LIABILITY LIMITATIONS: CURATED LEAF SERVICES LLC (D.B.A PhenoXpress) will analyze samples requested and provided by CLIENT in accordance with the procedures documented in the CURATED LEAF SERVICES LLC CLIENT INFORMATION FORM. CURATED LEAF SERVICES LLC assumes no responsibility for the accuracy of such information and shall not be liable if reliance on such information results in incorrect conclusions or results. CLIENT shall indemnify CURATED LEAF SERVICES LLC for and against all liabilities, losses, costs, damages, claims, obligations, fees and expenses, if relying on such information results in incorrect conclusions or results. Samples are retained for 10 days and then disposed of. CURATED LEAF SERVICES LLC may sub-contract out CLIENT sample. Reports may be withheld from release unless payment on past & current invoices is received. CURATED LEAF SERVICES LLC does not guarantee turn-around times or timeliness of results.
CONFIDENTIALITY: CURATED LEAF SERVICES LLC will use its best efforts to treat all information regarding work performed for CLIENT as proprietary and confidential. CLIENT information will be released only to persons listed on the CLIENT INFORMATION FORM, unless test results have failed. It is the CLIENT’S responsibility to notify CURATED LEAF SERVICES LLC in writing of any changes to persons listed on CLIENT INFORMATION FORM.
LIMITATION OF LIABILITY & WARRANTY: CURATED LEAF SERVICES LLC gives no warranty, express or implied, or of fitness for a particular purpose, in connection with its analytical testing, sampling, or reporting. Any liability of CURATED LEAF SERVICES LLC to CLIENT or any third party shall be limited to the cost of analysis charged to CLIENT. In no event shall CURATED LEAF SERVICES LLC be liable to CLIENT for any exemplary, punitive, indirect, incidental, special, or consequential (including lost expenses or profits) damages arising from or in any way connected with its performance or failure to perform under that agreement, even if the affected party has knowledge of the possibility of such damages. CURATED LEAF SERVICES LLC does not guarantee turn-around times.